Technical Support - Adolix PDF to JPG

We recommend you to see the "Frequently asked questions" below !

Frequently Asked Questions

  1. I upgraded to the PRO version, paid for it, but I don't know where to enter the key I received with my invoice.
  2. I get an error message when I try to convert a big PDF file.
  3. I get an error message asking for password when I try to convert PDF.

1. I upgraded to the PRO version, paid for it, but I don't know where to enter the key I received with my invoice.

A: In the same email that had your key you should have a download link to the PRO version. Install that build and you will be prompted to enter your upgrade key. If for some reason you can't find the download link, please contact us and we will send it to you ASAP.

2. I get an error message when I try to convert a big PDF file.

A: You can convert only the first 10 pages of a PDF file using Adolix Split and Merge PDF. If you want to convert bigger documents, feel free to upgrade to Adolix PDF to JPG PRO.

3. I get an error message asking for password when I try to convert PDF.

A: You are asked for password because that PDF is encrypted. After you enter the password, retry the PDF conversion.

If these answers did not solve your problem or questions, don't hesitate to contact us. We usually answer within 24 hours. You are also welcome to send us all your opinions and suggestions about Adolix PDF to JPG.